Thursday, June 19, 2014

HR: It’s time to redesign your performance management strategy! 8 strategies to make your workforce soar!

According to Bersin, “organizations that have employees revise or review their goals quarterly or more frequently are 45% more likely to have above-average financial performance and 64% more likely to be effective at holding costs at or below the level of competitors.”[1] If that statistic alone is not enough to persuade your management team that it’s time for a performance management strategy redesign, than here’s more.

Performance management comprises all activities that ensure business goals are met. Building a high-performance culture has become more challenging because of geographically dispersed teams, matrix structures, and changing workforce demographics. Nowadays, businesses need to be more strategic and forward-thinking if they want to build a top-performing workforce, engage employees, and compete with the biggest players in their industry.

The business world is changing, so performance management needs to change, too. Businesses need to move towards effective performance management including goal setting, managing, coaching, development planning, and recognizing, not only be successful, but also to survive.

Here are eight performance management initiatives you need to consider to make your workforce soar!

1. Abandon annual performance reviews
Agreed upon goals and progress should be easily accessible and visible throughout the entire work year. Sure, this process can be time-consuming, but with the help of the right technology solution, ongoing performance assessments can become a second nature.

2. Align cross-functional departments on strategic business goals
Managers need to develop departmental goals that align with the strategic goals and show employees how their individual goals link to both the departmental and company goals.

3. Provide consistent and meaningful feedback to improve employee engagement
With the help of a performance management system, managers can more easily and readily communicate business and departmental goals with their employees, directly contributing to employee engagement.

4. Improve goal communications between managers and employees
Having a structured process that includes setting and tracking goals, enabling coaching and measuring results helps managers and employees are more effective when done on a daily basis rather than annually.

5. Monitor goal progress, completion and alignment with access to KPIs and analytics
Reporting tools can help organizations achieve effective performance management by assisting the workforce in tracking the number of employees who have goals in place, the percentage of goals that are aligned to the corporate strategy, goal priority, and goal progress.

6. Use an integrated talent management platform
Although many organizations know that integrating talent management processes is necessary, it has always been difficult to achieve. Technology solutions today have made it much easier.

7. Use a flexible performance management system that is built to adapt to the entire workforce
Different leadership methods should be used depending on both an employee’s personality and the level of direction and support he or she needs on a given project. Having a history of this information could help managers be more effective when giving feedback.

8. Build a sustainable workforce: the balance between employee performance, potential and risk 
While effective performance management identifies how employees are performing in their active role, it does not consider if they are in their right role or if they are a flight risk. To make the right strategic decisions about your talent and build a sustainable workforce, performance, potential, and risk of loss should all play equal roles in the evaluation process.

Forward-thinking HR departments are putting their people first by building a workplace that uses the right combination of formal and informal performance management techniques to close the gaps between strategy and execution. Through the implementation of these key strategies, a clear performance management process can be adopted across the organization. The workforce will receive the support they need to improve skills and complete milestones in order to achieve their personal and professional goals. The end result will be more productive, engaged employees, and a more effective, high-performing organization that meets and exceeds business objectives.

Learn more about performance management and the solutions available at Nakisa to help support your goals & performance strategies. Download the whitepaper today or watch the webinar!



[1] Source: Bersin by Deloitte

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